umarUmar is a change consultant who holds an MBA from Universiti Utara Malaysia. His earlier career training was in automotive engineering. Umar was a dealer principal for a Volvo dealership where he increased the profitability and performance of the dealership. The Customer satisfaction scores were consistently the best in the group.
With his comprehensive experiential learning sessions, participants will return to work understanding why they need change and how to make it happen. For clients, this means a positive return of investment.
Today he coaches upcoming entrepreneurs in the IT field to set up and develop their business and GLCs in establishing their in-house Performance Management System.
Umar also leads change events in the areas of Personal Excellence, Service Excellence, Sales Mastery, Leadership Development and Process Re-engineering.